Quality policy
Required and high quality product — a satisfied customer
Satisfied customer — a successful company
To have a satisfied customer — represents for us
- meeting the requirements and wishes of the customer in the required quality, for a reasonable price and meeting the agreed delivery deadlines! Our client is not only the one who buys our products and makes use of our services but also the one who participates on the results of our work — our fellow worker.
Quality management system
- The quality management system is a driving power in the process of continuous perfection and quality improvement in all activities of our company. The most important objective of the quality management system is an unceasing perfection of the introduced quality system with the stress on the process management.
Quality
- These days quality is considered for a matter of course. Each worker has to be aware of the fact that he is a supplier on one side and on the other side a customer which situation represents the obligation not only to provide the required quality but also to request it.
Continuous improvement programme
- The continuous improvement programme is aimed at all activities targeted on the perfection of the process methods, product quality improvement, productivity increase and reduction of both direct and indirect costs with a positive impact on the reasonable product price setting. The continuous improvement programme and application of the new scientific and technology knowledge is an effective aspect leading to the economisation and efficiency. One of the main objectives in our company is the programme of continuous increase of qualification and expert skills of the staff on all levels.
Development of cooperation with suppliers
- By a systematic selection of suppliers based on the principle of a long term, mutually beneficial partner cooperation, aimed mainly at the quality of supplies, it is secured that only a high quality inputs will be applied for our products.
In addition, our understanding of the quality policy covers:
Satisfied employees
- The basis of any success is the personal involvement and readiness of every worker. The skilled, qualified and for the given job responsible worker represents the highest value of the company. The care for satisfaction of employees and their development is secured by the education programme, motivation programme and continuous process of the working environment improvement.
Satisfied owners
- One of the essential objectives of the company is to meet the requirements of the owners. Our efforts are aimed at the task to maintain our company as attractive as possible for the owners which represents to create the best possible economic result.
Satisfied population in the region
- Our company considers a responsible behaviour towards the region population for an important obligation. This includes creation of job opportunities, monitoring and removal of harmful environmental impacts and financial and contribution issues.
A friendly relationship to the environment is represented for us by:
Prevention of environmental damage
- Our company prevents the rise of causes for possible negative environmental impacts and undertakes to continuously improve its environmental profile at maintaining and development of our business activities.
Environmental aspects
- Sustaining the conditions of a healthy environment represents an obligation for our company to meet all requirements of environmental laws and regulations in force and of additional relevant requirements relating to the company´s environmental aspects.
Objectives, target values and EMS programs
- By setting the overall environmental intentions the company provides the frame for setting the environmental goals and target values.
External communication
- The company communicates outright with the public and it provides the interested parties with true information on the environmental impacts of its activity.
EMS improvement
- The tools for continuous improvement of the environmental management system efficiency are especially identification, examination and evaluation of the seriousness of all environmental aspects, setting of goals, target values and EMS programs and defined system of inspection mechanisms.
Environmental friendly supplies
- The company tries to purchase the environmental friendly inputs having the waste recycling or disposal process already solved.
Environment friendly technologies
- The company applies technology with least possible environmental and labour hygiene impacts.